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We offer our bathtubs at factory direct prices. No retail markup or extensive branding expenses equals a better value to our customers.
Whirlpool systems offer a massaging sensation as water is pushed against your body in a sootheing manner. Whirlpool systems are commonly used by customers that enjoy a deeper tissue massage for acheing muscles and advanced hydrotherapy. Air massage systems produce large bubbles from the bottom of the tub to enhance water circulation and provide a light massage. Air massage systems are commonly used by customers that enjoy bath salts and oils.
Yes, The Air Massage system and Whirlpool system can be used in conjunction with one another; however by doing so the peak performance of the whirlpool system will be reduced due to the volume of air being injected into the water from the air massage system. This is normal for all Air Massage/Whirlpool system Combination Packages.
We have been designing, manufacturing and distributing bathtubs since 1976.
We box and secure your bathtub vertically to a pallet prior to shipment. Our shipping partners are experts at providing residential curb side deliveries. Your bathtub shipment is fully insured during transit. Learn more about the Shipping and Ordering process here.
We ask that you allow 10-15 business days for the delivery of your Carver bathtub.
Yes, you are welcome to pickup your bathtub from our warehouse. Please contact us to schedule your bathtub pickup accordingly.
While this is not a common occurrence, in the event there is an issue with your tub when it arrives, be sure to note any damage or problems on the delivery receipt. This should be done while the delivery driver is present. Then, please contact us immediately so that we can investigate the shipment and file a claim with the shipping company. You have 72 hours from the date of delivery to identify and report any concealed damage to your bathtub. Photographs will be required to file any claims. We will work with you to ensure all details are taken care of so the claim can be filed and a new bathtub will be shipped as quickly as possible.
We recommend a 20 amp -110 volt breaker for each electrial system installed on your bathtub. If you have a whirlpool and inline water heater installed we recommend having 2 seperate breakers. If you have a whirlpool, inline water heater and air massage system we recommend having 3 seperate breakers.
Access to the underside of the bathtub is recommended in case there is a need for servicing the electrical, plumbing or foundation of the bathtub after installation. This access may be located in the bathroom or an adjoining room or closet.
On most of our bathtubs we do not pre-drill the overflow hole. From experience this can cause problems when customized plumbing needs are present in your bathtub that are not consistent with the normal location for an overflow. We typically reach out to all of our customers to double check if you would like the overflow hole factory drilled, or left un-drilled.
Yes - for just about every model. Please contact us if you are planning an under mount installation for your bathtub. There are some helpful tips regarding how to support the material that is mounted on top of the tub. Please make sure that you brace under the tub perimeter appropriately.
Our customer servicing hours are from 8am-5pm Monday through Friday, and 9am-4pm on Saturday.* During these times, we will be available to assist you directly through our showroom/appointment, answer phone calls with personalized questions regarding your order, and responding to emails through online support. If we are unavailable, feel free to leave a message or send an email, we will respond to you during scheduled hours.
*all times are listed in Central Standard Time (CST) UTC -6